Built for
Independent and ambulatory practices on athenahealth. An athena-first product a practice can buy and run on its own.
Individual clinicians in any specialty, anywhere. Product-led and adopted bottom-up, doctor by doctor, with a free tier that needs no contract.
EHR focus
Built end to end for athenaOne, with native API read and write to the chart's discrete fields.
EHR-agnostic by design: a browser widget, Chrome extension, and one-click Magic Paste move the note into almost any system. Direct EHR integration is a paid add-on; athenahealth, Epic, and Cerner are supported, with MEDITECH in progress.
Where the note lands
Discrete SOAP fields (HPI, ROS, exam, assessment, plan) in your own athenaOne templates and macros.
Generates a structured note you review, then drop into the EHR with Magic Paste or the browser widget. Excellent notes; the hand-off is a paste rather than a discrete-field write-back unless you buy the integration add-on.
Coding support
Coder attaches ICD-10 specificity and the E&M level in-visit, while the assessment is still on screen.
Suggests billing codes on the paid Clinician tier, with a HIMSS26 R1 partnership adding payer and revenue-cycle intelligence at the point of care. Strong direction; codes still land back in the chart by hand for most users.
Orders & prescriptions
CarePilot drafts the orders and prescriptions the conversation produced into athenaOne's queues. The clinician signs.
Centered on documentation, evidence, and patient comms. Generates referrals and handouts, but writing orders and e-prescriptions into the EHR queue is not its published focus.
Inbox & patient messages
Inbox triages results, refills, and messages for providers and staff, as a dedicated per-seat product.
Heidi Comms handles outbound patient communication: call confirmations, follow-ups, and scheduling. There is no provider-side results, refill, and message triage inbox.
Pricing transparency
Packaging published for notes, coding, orders, and the inbox as one platform. Per provider, per seat, with no implementation or per-note fees, and EHR integration included.
Published tiers from a free-forever plan up to Clinician and Enterprise, which is genuinely transparent. EHR integration, coding, and team controls sit behind paid tiers and add-ons.
Free trial
30 days, free, the full platform. Billing starts when you decide to roll out.
Free forever for core transcription, plus 14-day trials on the paid tiers. The easiest product on this page to start using at no cost.
Implementation
One to two business days from yes to live, writing into athenaOne. Providers chart on day one, with no IT project.
Sign up and scribe in minutes with no integration. Deep athenaOne write-back, however, depends on the separate EHR-integration add-on rather than the free product.
Footprint & scale
Focused depth for solo to mid-size athenahealth practices that want the full clinical-action loop in one EHR.
Global reach: 2.7M+ patient visits a week, 200+ specialties, 110+ languages, used in nearly every country. Breadth is the headline strength.
Recognition
Rated 5.0 with 45+ verified five-star reviews from athena practices on the athenahealth Marketplace.
KLAS Emerging Company Spotlight where 100% of surveyed customers said they would buy Heidi again; ~$86.6M raised at a reported $465M valuation.
Security posture
SOC 2 Type II audited, HIPAA compliant, with BAAs across every customer, subprocessor, and model provider.
SOC 2, HIPAA, ISO 27001, ISO 42001, GDPR, and NHS-DSP compliant, with audio streamed and not stored. A broad, internationally certified posture.
Heidi details from heidihealth.com (Scribe, Pricing) and third-party coverage including Sacra, KLAS, and HIMSS26 reporting, reviewed June 2026. Vendor capabilities and pricing tiers change; verify current specifics before purchase.
