5.0 Top-rated on the athenahealth Marketplace · 45+ reviews
5.0 Top-rated on the athenahealth Marketplace · 45+ reviews

For athenahealth-first practices

Your EHR remembers. CarePilot does the work.

CarePilot clears the work your EHR was never built to do: documentation, coding, orders, inbox, and a copilot inside every visit.

See it in practice

30 days free. Then you decide.

An example action log: one clinic day with CarePilot.
Action log Tuesday
  • Before the visit 8:55a Chart prepped. Last A1c 11 months ago · flagged.
  • During the visit 9:18a Visit start. Note in progress. 52F · fatigue, polyuria × 3 weeks
  • 9:40a Coded: E11.65, I10, E78.2. Visit level 99214.
  • After the visit 9:41a Three orders pended for signature. A1c panel · Foot exam · Metformin ×90d
  • 9:43a Note signed. Encounter closed. athenaOne · Enc #3118
  • Between visits 12:06p “Who else is overdue for an A1c?” 12 patients · Recall list drafted
  • 4:58p Inbox at 8a: 147. Remaining: 12.
163 actions today Pajama time · 0:00
Ask Amelia

The EHR today versus CarePilot

The EHR today

Asks everything of the clinician and gives little back.

  • Documentation happens after care, on the clinician's time
  • Requires constant proof: treated the patient, coded it correctly, earned the payment
  • Steals attention from the patient in the room
  • The work follows the clinician home. Every night.

That is not medicine. That is mistrust.

Takes on everything that isn't care, so the clinician's mind stays where it belongs.

  • Documentation completes itself as the visit unfolds, in real time
  • Takes on the proving, coding, compliance, every last bit of it
  • Takes on the labor before the clinician has to ask
  • The day ends after the last visit. Not at midnight.

This is a clinician with nothing in the way.

The EHR was built to serve the system.
CarePilot is built to serve the clinician.

The clinical action system for athenahealth practices.
Charts close. Orders draft. The inbox stops following the clinician home.

back per provider, per day
78min
ICD-10 accuracy in-visit
98%
lift in same-day claim submissions
32%
increase in RVUs
4-5%

Five jobs, handled.
An AI copilot works
inside every one.

The jobs stay the clinician's. The labor doesn't. Each one gets done faster, as discrete structured data, not text blobs in the EHR.

Scribe

The note writes itself as the visit happens.

While the clinician listens, the note populates: structured data to the correct SOAP fields, in real time. No transcripts dumped into a free-text blob. No after-hours cleanup. The chart closes in the room.

The note as it stands mid-visit: Subjective, Objective, and Assessment populated in real time; Plan still pending.
Rec 9:34a
Subjective
52F · fatigue, polyuria × 3 weeks. Family hx: Type 2 DM.
Objective
BP 138/86 · HR 78 · BMI 31.2 · POC glucose 214
Assessment
Type 2 diabetes mellitus with hyperglycemia
Plan
A1c panel · Foot exam · Metformin ×90d

Coder

ICD-10 and CPT accuracy, in-visit.

Diagnosis and billing codes surface next to the chart during the encounter, not after. 98% ICD-10 accuracy in-visit, with CPT suggestions pinned to the work actually performed. Every code attaches to the right problem or procedure.

The visit's codes as recorded: E11.65, I10, E78.2, and visit level 99214.
Type 2 diabetes mellitus with hyperglycemia
E11.65
Hypertension, essential
I10
Hyperlipidemia, mixed
E78.2
Office visit, established patient · moderate MDM
99214

Coded 9:40a · before sign-off

Script

Orders and prescriptions drafted, not typed.

Labs, imaging, and prescriptions draft from the conversation, as discrete orders in the right athenaOne queue, ready for the clinician's sign-off. No retyping. No dictation cleanup.

Three orders pended at 9:41a for the clinician's signature.

Pended 9:41a

Lab
HbA1c, fasting glucose
Exam
Foot exam · diabetic, annual
Rx
Metformin 1000 mg BID, 90-day

3 orders · 1 spoken · 0 typed

Inbox with Affineon Health

The inbox gets cleared. Not just read.

Refills, lab results, patient messages: triaged, drafted, and routed. Built in partnership with Affineon Health. The clinician sees a shorter list, not a longer day.

The inbox count for one clinic day: 147 items at 8:00a, 12 remaining at 4:58p: labs 42 to 8, renewals 61 to 3, cc'd results 44 to 1.
147 8:00a
12 4:58p
Labs
42 8
Renewals
61 3
Cc'd results
44 1

AI copilot

Amelia by CarePilot

Ask Amelia from the chart. Ask from the inbox. Ask mid-encounter. Amelia answers with the patient's context already loaded, and when action is called for, Amelia drafts, never signs.

An example Amelia exchange during the visit: the last A1c answered from the chart, a retake queued to Script and pended for the clinician's signature.
Amelia Tuesday · 9:21a
  • Last A1c?
  • 8.1% · 11 months ago. Flagged at chart prep.
  • Order a retake.
  • Queued to Script · Pended 9:41a

The day's work gets done, and the day ends on time.

See the full platform →

Built on athenaOne.
Not bolted on.

CarePilot reads and writes directly to athenaOne.

  • No middleware
  • No parallel database
  • No IT lift
One encounter's round trip: CarePilot reads 19 native fields from the athenaOne chart record and writes 20 discrete items back: prepped at 8:55a, signed at 9:43a.
athenaOne Chart record
Patient & demographics 5
Patient ID
DOB
1974-03-12

+ 3 more

Clinical context 5
Problem list
Type 2 DM · HTN · +4
Medications
8 active

+ 3 more

History & results 5
Last labs
HbA1c 8.1% · 11 months ago Flagged
Imaging
CXR · 2025-11-14

+ 3 more

Visit 4
Appt reason
F/U · diabetes mgmt
Insurance
Aetna PPO

+ 2 more

Read at 8:55a Tuesday

READ: athenaOne chart record into CarePilot

WRITE: CarePilot encounter output back into athenaOne

CarePilot Encounter output
Pre-charting 3 Prepped 8:55a
Summary
Visit summary drafted
Flag
Last A1c · 11 months ago Flagged at chart prep

+ 1 more

Documentation 5 Written 9:18a
Subjective
Fatigue, polyuria × 3 weeks
Assessment
T2DM with hyperglycemia

+ 3 more

Coding & billing 4 Attached 9:40a
ICD-10 ×3
E11.65 · I10 · E78.2
CPT
99214
Orders & referrals 3 Pended 9:41a
Lab
A1c panel From chart flag
Exam
Foot exam
Rx
Metformin ×90d
Chart & patient 5 Drafted 9:43a
Problem list
+ E11.65
After-visit
Auto-drafted

+ 3 more

Signed 9:43a Enc #3118
19 native fields read Chart record · 5+5+5+4
20 discrete writes Encounter output · 3+5+4+3+5
1 round trip Read 8:55a → signed 9:43a

In practice

The clinician's day, returned.

Seventy-eight minutes back per provider, per day. Measured in the practices already running CarePilot.

78min

saved per provider, per day.

Measured across CarePilot customer practices

  • 40–70% inbox reduction
  • 32% same-day claim submissions
  • 75% of visits suggest ICD-10 refinements
  • 1.01 additional diagnoses captured per visit

My practice and documentation has been a hurdle; CarePilot has cut down my documentation time from 10 minutes to 1–2 minutes.

Dr. Aymen Khogali, MD Independent Physicians of Wisconsin
32%

same-day claim submissions

75%

of visits suggest ICD-10 refinements

What stands out most is its accuracy and intuitive ability to understand medical terminology, making revisions minimal.

Dr. Chris Mulholland, DO Osteopathic Medicine · PVH Institute

I have noticed a huge difference in how I interact with my patients. I am more present with my patients. My family has also noticed that I am more present at home. I am not spending an extra 1–2 hours at night.

Melissa-Jo Nason, FNP Saco River Medical Group
40–70%

inbox reduction

1.01

additional diagnoses captured per visit

I've noticed a lot of times when you're with patients, lots of information can be covered and it can be easily overlooked or forgotten. Using CarePilot has been very beneficial in capturing the entire visit.

Claire Bell, MSN, FNP Telehealth Primary Care

01Vendor selection · months of research

"I researched this for months and I screened and used and visited with multiple different software companies that provide this service and they are not all created equal. And I chose CarePilot for many reasons."

Jennifer McCammond, DNP Practice Owner · McCammond Family Medicine

02Evening reclamation · life outside clinic

"I used to spend so much time after hours finalizing notes, which cut into my personal life. Now, the AI does the heavy lifting for me, capturing and structuring my notes as I work."

Dr. Lisa Nassif Wright, MD Practice Owner · Nassif Wright Neurology

03Notes ready to sign · the work, done right

"Excellent platform with user-friendly interface. Efficient algorithm and notes ready to sign. What a great app and awesome customer service."

Dr. Hany Deriwan, MD Practice Owner · Deiradem Dermatology

04Deployment · org-level reality

"Simple interface, extremely intuitive, a plug-and-play solution that can help your providers almost immediately to save time and focus more on the patient in front of them."

Forrest W. Director of Operational Development and Innovation · Shasta Cascade Health Centers

05At the health-system level

"We're committed to bringing cutting-edge technology to rural and community hospitals. Our collaboration with CarePilot and their ambient AI platform is a testament to that commitment."

Joe Ford Regional VP, Information Technology · Community Hospital Corporation

"Exceptional product that is quickly becoming our favorite. Our providers have said it's reliable and regularly being updated, which ensures a smooth and efficient workflow. Excellent customer support makes this a win-win for both organizations."

Joshua Duval Ambulatory EHR Lead · Peterson Health

Not a pitch. Just clinicians, back to the work.

FAQ

The questions
that stop demos.

Through athenaOne's API, to the specific fields your team already uses. Diagnoses land on the problem list. Orders post to the orders queue. Charges attach to the right encounter with the right code. Nothing pasted into a note. Nothing synced by a third-party bot. Written where athenaOne expects it, the first time.

We start with about 20% of your providers: enough voices, specialties, and charting styles to give you real perspective before a full rollout. Go-live is one to two business days. Day one is training: fifteen minutes per provider, live or recorded. Charting starts the moment training ends. We calibrate continuously as providers use it. Day fourteen, we check in. At day thirty, we sit down together and map the path to the rest of the organization. Billing starts when you say go.

We don't measure adoption by logins. We measure it by minutes returned. If your providers aren't saving time by week three, we stop, and we find out why. Most of the time we find a workflow to tune. Occasionally, CarePilot isn't the right fit for a specific provider or practice. We'd rather know early than sell through a mismatch.

Per provider, per month. No per-patient fees. No per-note fees. No implementation cost. Pricing scales with the size of the practice, not the volume of the work. The first 30 days are free. You try before you buy. Billing begins when you decide to roll out.

When you need help, you reach a human, not a chatbot, not a ticket queue, not a three-day escalation. The team you talk to knows CarePilot and knows athenaOne: the same team that builds the product.

Anything else is better as a conversation.

Ready when you are. So is the demo.

Thirty days to run it. Billing waits for your yes.

Book a demo