Dimension
CarePilot
Typical AI scribe
The note
Captures the ambient visit and drafts the note into your athenaOne SOAP fields. Parity on documentation is the starting line, not the finish line.
Captures the ambient visit and produces a polished draft note. For most scribes, this is the whole product.
ICD-10 coding
Attaches specific, billable ICD-10 diagnoses in-visit while the assessment is on screen, then writes them to the encounter's discrete fields for sign-off.
Surfaces suggested diagnosis terms inside the note text. Choosing the specific billable ICD-10 code and entering it stays a manual step.
E&M / CPT level
Proposes the supported E&M level from the documented work and procedures, so the visit is coded to what actually happened, not down-coded out of caution.
No E&M or CPT support. Level selection is left to the clinician or routed to a downstream biller.
Coding accuracy
98% coding accuracy on the diagnoses and levels it proposes, measured against the finalized encounter.
Not applicable. A scribe that does not assign codes has no coding accuracy to measure.
Where coding lands
Written into athenaOne's discrete coding fields and the problem list, not pasted as free text. The chart is structured, not just narrated.
Lives as text inside the note. Someone still has to translate that text into structured, billable fields.
Orders & prescriptions
Drafts the orders and prescriptions the conversation produced into athenaOne's queues. The clinician signs.
Documents that an order or medication was discussed. Entering it into the EHR remains a separate manual task.
Inbox & messages
A dedicated product triages results, refills, and patient messages for providers and staff, each ending at the clinician's sign-off.
No inbox or result-and-refill triage. The scribe's job ends when the note is drafted.
EHR depth
Built end to end for athenaOne, with native API read and write to the chart's discrete fields, problem list, orders queue, and charges.
Often multi-EHR and integrated at the note level. Deep discrete write-back into athenaOne is rarely the focus.
Time returned
About 78 minutes back per provider per day, because the note, the codes, the orders, and the inbox all finish in one pass.
Saves documentation time, then hands the coding, orders, and inbox work back to the clinician or staff.
Implementation
One to two business days from yes to live. Providers chart on day one, with no IT project.
Varies. Note-only scribes are quick to start; the manual coding and order steps never go away.
Free trial
30 days, free, the full platform: notes, coding, orders, and the inbox. Billing starts when you decide to roll out.
Most offer a trial of the note-taking experience. Coding and order workflows are not part of the product to trial.
Recognition
Rated 5.0 with 45+ verified five-star reviews from athena practices on the athenahealth Marketplace.
Varies by vendor. Many carry strong scribe reviews; few are evaluated on coding or order accuracy.
Security posture
SOC 2 Type II audited, HIPAA compliant, with BAAs across every customer, subprocessor, and model provider.
Reputable scribes are HIPAA compliant and SOC 2 audited; confirm BAAs and subprocessor coverage per vendor.
"Typical AI scribe" describes the common note-first product category, where the deliverable is a drafted clinical note. Individual vendors differ; some add coding suggestions or limited order support. CarePilot capabilities reflect the athenaOne integration, reviewed June 2026. Verify any specific competitor's current features before purchase.
